New Relic Infrastructure - Review 2022

New Relic Infrastructure (which begins at $0.lx per instance per month for the Essential plan, which we tested) is cloud-based and uses agents on the servers or server instances existence monitored. The infrastructure management service itself is a web application that has the ability to monitor both on-premises servers every bit well every bit deject server instances. The product supports Windows Server 2008 and newer. We tested information technology past using Microsoft Windows Server 2022. Cloud support is quite wide, including virtually annihilation that runs on Amazon Web Services (AWS) equally well as Microsoft Azure, Google Cloud, and IBM Cloud. In improver to Windows instances, the product supports a variety of Linux distributions. As expert equally this product is, it doesn't garner our Editors' Choice, a designation that went instead to MMSoft Pulseway in this infrastructure management service roundup.

The New Relic Infrastructure user interface (UI) is primarily presented as a series of charts showing real-time line graphs, with a separate colored line representing each server you've called to monitor as well equally the average for all servers. Because it uses the real-time line graphs, spotting an anomaly is very like shooting fish in a barrel and positioning the mouse arrow over the anomaly instantly identifies it.

In addition to the items being tracked on the line graphs beyond the superlative of the screen, at that place's a listing of all monitored devices beneath it. Yous tin select any of these to get details about the item, including information virtually the hardware and the operating system (Bone). If the application performance management (APM) software is present, the screen will bear witness application details likewise.

Installation

Unlike more small business-oriented solutions, like WhatsUp Gold, New Relic intends its Infrastructure production to be used in large environments, and every bit such, it'due south designed to be used with automated installs. However, it's possible to install individual hosts or instances if necessary. New Relic Infrastructure makes an "Add Host" function available on the monitoring screen that takes you lot to a folio where you can download the amanuensis, and so provides instructions equally to the command line entries. These command line entries are able to be copied and pasted into the command line of the target device. The procedure takes only seconds, and inside a few seconds more, the monitored device shows upwardly on your New Relic Infrastructure monitoring screen.

The primary UI is a row of line graphs across the screen. You lot can change what those lines are reporting past selecting from a series of tabs across the top of the screen. For example, the Hosts tab shows central processing unit (CPU) utilization, average load time, and memory use. Select the Network tab and you tin can see network utilization for traffic transmissions, receptions, and errors. In that location are as well tabs for storage and processes. An Events tab shows y'all important happenings, such as a server shutting down, becoming overloaded, or as happened during our test, the agent service stopping.

Beyond the summit of the screen, blue blocks appear to denote events as they happen on the timeline. Hover your mouse pointer over one and information technology provides a summary of the upshot. Click information technology and you're taken to the Event page for more than details. Likewise, you tin hover your mouse pointer over any point on any of the lines to see the condition of the server at that detail point in fourth dimension. This is particularly useful for identifying spikes as they appear, which also allows immediate attention to the specific device.

On the list of monitored devices beneath the graphs, you lot tin can see details of the operation in a list, which reports the condition of each device in existent time. If you lot want to add the device to the series of devices beingness shown on the graphs, then you just need to click the "View" push button on the left and it appears.

What's Not Monitored

Unlike nearly of the competition reviewed here, including non but our Editors' Choice MMSoft Pulseway but besides most lesser-known players, like Connectwise Automate, New Relic Infrastructure does non natively monitor physical infrastructure. This ways that your network devices that are not servers—including switches, routers, firewalls, or printers—practice not announced in the monitoring lists. It also means that you take no style of looking at port utilization, network errors at the switch level, or overall switch utilization. The folks at New Relic say that yous tin use the New Relic awarding programming interface (API) to write some lawmaking that will allow such monitoring, just that at that place's no back up for Simple Network Direction Protocol (SNMP) or other means of monitoring.

In addition, not all major distributions of Linux are supported. This meant that we had no means of monitoring our server running SuSE Linux Enterprise Server, something that all of the other infrastructure monitoring products were capable of handling. On the other hand, despite reports from the company that New Relic Infrastructure would only support Windows Server, we found that information technology worked perfectly on Microsoft Windows x Professional. In fact, it was more than stable on Windows ten than on Windows Server 2022 where the New Relic Infrastructure would occasionally cease running.

Pricing

New Relic Infrastructure'due south pricing model is complex. The New Relic Infrastructure Essentials program costs $0.60 per instance per month or $vii.20 per month per host. The Pro plan costs $1.20 per instance per month or $14.40 per calendar month per host. The Pro plan gives you lot 13 months of information retentiveness versus three months for Essentials. The Pro programme adds AWS Advanced Services, On-Host Integrations, and the software evolution kit (SDK).

In that location's too a set of tiers for service-level commitments (SLAs) based on your annual spend. The greater the annual spend, the improve service you get.

Like Products

Strictly speaking, the New Relic Infrastructure service is non totally comparable. While it works in a similar way to other deject-based infrastructure products, information technology's really designed to be an integral part of the New Relic ecosystem. That ecosystem includes APM, the New Relic Browser, and the Synthetic monitoring function. However, you can use the infrastructure monitoring function as a standalone product.

If you accept a big installation with a mix of on-premises and deject-based servers, and so New Relic Infrastructure is an excellent selection. You can monitor virtually any aspect of any server in your data center and in your deject. Every meaning consequence will be noted and you can set thresholds that will generate alerts to meet your needs. The graphical display makes it easy to keep an heart on critical systems and intervene when needed. Still, it's not a consummate system because information technology only monitors servers. You will need something else for the rest of your infrastructure.

Source: https://sea.pcmag.com/software/20622/new-relic-infrastructure

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